How to Win Friends and Influence Everybody

Blame Lowell Thomas. He’s as good a person to blame as anyone.

lowell thomas

Lowell Thomas

Because if you are going to make a claim—about anything at all—in the forward of a book that goes on to sell tens of millions of copies and remain continuously in print for nearly 80 years, you are going to be responsible for authoring a claim that will stick in the communal mind, that will become a part of how we as a culture think we understand ourselves. And as Lowell Thomas might have put it himself in his folksy manner of speaking, it was a doozy.*

The claim in question comes at the end of his introduction to Dale Carnegie’s “How to Win Friends and Influence People,” the first modern self-help book. His introduction is cinematic in its approach, which makes sense, as Thomas was the newsman to the movie-going public in the 1930s. Thus, the piece reads like a script to a newsreel. Thomas tells the stories of three people who had benefited from Carnegie’s famous public speaking and self-confidence course and then tells the mildly heroic tale of Carnegie himself, the entire tale, from the age of zygote till the present day, in a breezy few pages.

In his college days, we learn, Carnegie was embarrassed by his family’s farm poverty and wanted to come up with something to stand out among his classmates. (Carnegie was born in Missouri in 1888, so this would be 1906 or so at State Teacher’s College, which is now Central Missouri State University. Go Mules!) Because he was neither an athlete nor an actor, he thought he would attract attention as an orator and join the debate society.

Realizing that he had no flair for athletics, he decided to win one of the speaking contests. He spent months preparing his talks. He practiced as he sat in the saddle galloping to college and back; he practiced his speeches as he milked the cows; and then he mounted a bale of hay in the barn and with great gusto and gestures harangued the frightened pigeons about the issues of the day.

But in spite of all his earnestness and preparation, he met with defeat after defeat. He was eighteen at the time—sensitive and proud. He became so discouraged, so depressed, that he even thought of suicide. And then suddenly he began to win, not one contest, but every speaking contest in college. Other students pleaded with him to train them; and they won also.

Thomas leaves out one vital detail: What changed? Suddenly, he began to win. What changed? I want to read on. Picture pages flying off a calendar and then a train and a map of the lower 48 states with a line taking us from city to city. Maybe the picture shifts from black and white to color. Thomas was a movie maker and radio personality and he knew how to make even a quiet intellectual effort—a life spent helping others to gain self-confidence—read like a hero’s journey.

Dale Carnegie claimed that all people can talk when they get mad. He said that if you hit the most ignorant man in town on the jaw and knock him down, he would get on his feet and talk with an eloquence, heat and emphasis that would have rivaled that world-famous orator William Jennings Bryan at the height of his career. He claimed that almost any person can speak acceptably in public if he or she has self-confidence and an idea that is boiling and stewing within.

The way to develop self-confidence, he said, is to do the thing you fear to do and get a record of successful experiences behind you.

At the end, Thomas sums up Carnegie’s gift to the world: “Professor William James of Harvard used to say that the average person develops only 10 percent of his latent mental ability. Dale Carnegie, by helping business men and women to develop their latent possibilities, created one of the most significant movements in adult education.” That is the claim. The word “latent” is the only element connecting those two thoughts. James is one of those figures in American history whose quotes have proved to be very useful for popular writers even when they are taken out of context. Or, especially when they are taken out of context.

To the best of anyone’s intellectual reconstruction, James never said anything of the sort. It is known that he carefully watched a colleague educate his child in an enhanced way with the goal of achieving a superior intellect. (The child had a difficult life.) In nonacademic lectures, that is, lectures delivered to entertain and educate more than to explore ideas, James apparently used to say that human beings use only a portion of their available intellectual energy, that we do not meet our full potential. Which is probably true or perhaps is not.

Decades later, by the time Thomas wrote his sentence—please note that he reports it as something James “used to say”—the thought must have been common. So common that it acquired a specific percentage, ten percent, and shifted from human intellectual “potential” to our brains, our mental ability. We only use ten percent of our thought-thinkers. Everybody knows that. Thomas wrote this to read like an after-dinner speech, which of course is no accident: it is an introduction to Dale Carnegie’s public speaking (and more) book, and everything Lowell Thomas ever said out loud sounded like it was an after-dinner speech, anyway. In Carnegie’s world, and Thomas’, “potential” is everything. It is as American a conceit as anything we Americans ever tell ourselves about ourselves: Live up to your potential. Progress, progress, progress.

Neuroscience is not proving the thought to be correct; the closest one can come to the idea in reality is that our brains are complex and use one-hundred percent of available neurons at all times, that general maps of the brain are generally correct but each person’s brain appears to be unique and possesses fluid boundaries among those general areas, and that we at most pay attention to about ten percent of what our brain is doing at any moment anyway. (I just typed that sentence without paying attention to the location of the keys and while listening to a bird that ought not be outside my window on a cold January afternoon. My brain is humming along quite well without me. I’m not even at ten percent today.)

Earlier in Thomas’ introduction, he mentions that Carnegie has personally overseen and critiqued 150,000 speeches given by people taking his course. The source he gives is “Ripley’s “Believe-It-or-Not.” which is not a source one cites for, well, anything. And Ripley’s source for the statistic was: Dale Carnegie. Thomas continues with even more math: “If that grand total doesn’t impress you, remember that it meant one talk for almost every day that has passed since Columbus discovered America. Or, to put it in other words, if all the people who had spoken before him had used only three minutes and had appeared before him in succession, it would have taken ten months, listening day and night, to hear them all.” Well, okay. That circle of citations citing citations created for the sake of citing them is not a bad thing in and of itself; it’s after-dinner talk logic. It’s logic like that that probably landed us the “ten percent of our brains” idea in the first place. (When giving a speech, use numbers because they sound like facts.)

That “ten percent” idea was presented by one of the great communicators (Lowell Thomas) inside a sales pitch written to persuade readers to buy and read a copy of one of the great instruction manuals about honest, persuasive salesmanship. Eighty years later, we have a movie like “Lucy” depicting a hero using her remaining ninety percent. It has earned almost half a billion dollars since it was released six months ago. The estates of William James, Dale Carnegie, and Lowell Thomas should sue for a cut.

* * * *
*I did not link to the Wikipedia biography of Lowell Thomas partly because it reads like it was written by someone who did not like the late broadcaster, and also because I am a Marist College graduate who spent many hours studying and working in the broadcast studios that were available to me in the Lowell Thomas Building on the Marist campus. Go Red Foxes!

____________________________________________
The WordPress Daily Prompt for January 15 asks, “Let’s assume we do, in fact, use only 10% of our brain. If you could unlock the remaining 90%, what would you do with it?”

* * * *
Please subscribe to The Gad About Town on Facebook: http://www.facebook.com/thegadabouttown

Tapping into ‘Echo Spring’

Every alcoholic has a collection of anecdotes that can be simultaneously heartbreaking, outrageous, and hilarious. Perhaps they are hilarious only to fellow alcoholics; perhaps they can not even be listened to by outsiders. For an outsider, most alcoholic anecdotes may as well conclude with the same punchline, an interchangeable rubber-stamped ending: “And then I got away with it again.” Or, “I didn’t die that time, either.” And then comes the next hair-raising—or eyebrow-raising—tale.

There are two standard anecdotes, one usually about outrageous behavior, and another about the pit at the end of the road. Almost everyone who drinks has a few of the first sort of story.

“I thought things were going great and I was happy to be sober and proud to be in recovery, but I kept having these urges. I was in a good mood and I talked about the urges and people helped me understand. And now it’s two weeks later and I don’t remember these two weeks.” That is the second kind of story; I heard it from someone today. The speaker had “picked up,” which is recovery-speak for “drank.” He “went out” is another phrase.

In her 2013 book, The Trip to Echo Spring, Olivia Laing quotes Andrew Turnbull’s biography of F. Scott Fitzgerald (pictured above):

He describes Fitzgerald in his room at the Grove Park Inn making endless lists “of cavalry officers, athletes, cities, popular tunes. Later, he realized that he had been witnessing the disintegration of his own personality and likened the sensation to that of a man standing at twilight on a deserted range with an empty rifle in his hands and the targets down.” The images are drawn from Fitzgerald’s own account in “The Crack-up,” but somehow have more impact here. (Laing, 84)

That is the second kind of story, too.

Towards the end of my drinking, but really, nowhere near the end, I remember extemporizing for several hours straight about NASCAR to a friend. Now, I am a racing fan so I have a fan’s knowledge base, but I remember feeling like I had turned into an obsessed young boy who has discovered the backside of his baseball cards and wants to read off every single statistic out loud to everyone. And the moment came from nowhere. It was possibly a symptom of delirium tremens, but I recall feeling safe in settled facts and unsafe in the open field of conversation. The subject matter of the facts was chosen at random, by me, and could have been any other topic area, but I cleverly picked one that none of my friends shared enthusiasm for. There could be no conversation. For my friend, it must have felt like what Turnbull described about watching Fitzgerald as I rattled off lists of winners and possible routes to the championship for certain race teams. For hours. (“Cavalry officers, athletes, cities.”) I also remember that I detected an intervention in my future and I figured that if I spoke continuously, no intervention could happen. Instead, I probably hastened one.

That is the second kind of story. My brain was firing blanks, a lot of them in rapid succession, as confidently as my brain had ever fired off substantive thoughts in graduate school classes or in front of classrooms, but blanks anyway. A line from a Robert Lowell poem, “Eye and Tooth,” haunted me: “I am tired. Everyone’s tired of my turmoil.”

Laing’s book mixes travel narrative, expository journalism, and literary biography in pursuit of a personal answer to a large question: “I wanted to know what made a person drink and what it did to them. More specifically, I wanted to know why writers drink, and what effect this stew of spirits has had upon the body of literature itself.” She picks six male, American, Twentieth-century, writers—Ernest Hemingway, F. Scott Fitzgerald, Tennessee Williams, John Berryman, John Cheever, and Raymond Carver—as her biographical subjects, even though she is young, British, female. These figures give her sufficient distance to look more closely at the subject; she alludes to being raised in a house “under the rule of alcohol.” She adds, “There are some things that one can’t address at home,” and decides to travel to America.

What I wanted was to discover how each of these men—and along the way, some of the many others who have suffered from the disease—experienced and thought about their addiction. If anything, it was an expression of my faith in literature, and its power to map the more difficult regions of human experience and knowledge. (Laing, 12)

(The ‘Echo Spring’ of her title comes from Williams’ “Cat on a Hot Tin Roof,” in which Brick, to get away from Big Daddy, excuses himself. Big Daddy asks, “Where you goin’?” and Brick replies, memorably, “I’m takin’ a little short trip to Echo Spring.” Echo Spring is his brand of bourbon and the nickname for the liquor cabinet holding it.)

It is the first kind of story, the outrageous anecdote, the prurient tale, that Laing says that she wants avoid, and she successfully does; the hair-raising bits are kept to a minimum, and, when seen, sketched very deftly, as on page 82: “Once, in the 1920s, he stripped to his underclothes in the audience of a play.” That was Fitzgerald at his hijinks-loving “best.” Fitzgerald’s fellow famous Baltimoran appears in the next sentence, at his most pruriently judgmental. “According to Mencken, [Fitzgerald] shocked a Baltimore dinner party ‘by arising at the dinner table and taking down his pantaloons, exposing his gospel pipe.'”

Laing finds and expresses the empathy that can be found in Fitzgerald’s apparent fondness for drunkenly dropping trou, though, and writes about the mask that baldly revealing oneself can prove to be: “Undressing is an act of concealment sometimes. You can yank down your pants and show off your gospel pipe and still be a man in mortal terror of revealing who you are.” An alcoholic will shock to prevent a embarrassing conversation about his drinking.

It is that mortal terror that animates much addiction and certainly contributed to the art these six writers created; to her credit, Laing’s empathy is clear-eyed and clear-hearted and she does not look for redemption where there is none. That second kind of story is too heart-breaking, after all, and each of her six writers lived it. Fitzgerald, Hemingway, and Berryman did not survive theirs.

____________________________________________
The WordPress Daily Prompt for January 14 asks, “Open your nearest book to page 82. Take the third full sentence on the page, and work it into a post somehow.” This was it: “Once, in the 1920s, he stripped to his underclothes in the audience of a play.”

* * * *
Please subscribe to The Gad About Town on Facebook: http://www.facebook.com/thegadabouttown

For Raif Badawi

A young journalist and activist has been in jail since 2012 for the crime of insulting his country’s official religion. Sadly, that sentence can be written about dozens, perhaps hundreds, of writers worldwide, but only one writer—one writer that we know about—was publicly flogged this weekend.

This was the very same weekend that government leaders from around the world joined a million-person anti-terrorism march in Paris. The march was the emotional punctuation mark that concluded a sad stretch of days in that city. Days earlier, a group of mass murderers who were deluded into thinking that murder is a religious act massacred the staff of an irreverent humor magazine and killed two police officers, one of whom nominally shared the religion of the killers. The killers and the police officer only shared a religion in name, as the killers believed in murder as an act of faith and the police officer did not.

Raif Badawi is the name of the journalist, and he has been living in a Kafka-esque dreamscape of religion-as-part-of-state-bureaucracy since 2008. In May of last year, he was sentenced to ten years in prison and 1000 lashes, which are to be meted out in sets of 50 lashes each Friday for 20 weeks. For over a year, his sentence has been publicly changed multiple times between six years and 600 lashes and ten years/1000 lashes while his case bounced between a higher court and a lower court in his country’s legal system.

His country is Saudi Arabia, and as a citizen of the United States, I am aware that I have no say in the legal system or traditions of another country’s bureaucracy; I can only write this column to implore my government to at least say something to one of its allies in the name of a fellow writer and the freedom of ideas. I have written in the past about things I do not like about my country, its use of capital punishment, for instance, and I vote my conscience on these issues, In another country, I might have been arrested for expressing my views, but it has not happened here.

Amnesty International, Reporters without Borders, the Committee to Protect Journalists, Human Rights Watch, PEN International, and many other organizations have taken up Badawi’s cause, possibly in part because of its clear-cut blatancy: A man is being publicly flogged because he is a writer and has expressed ideas his government would rather he not.

A brief sketch of his journey so far: In 2008, he set up a website, a blog named “Saudi Arabian Liberals,” and he was arrested, questioned, and released. He was then charged with insulting Islam, left the country, was told the charges were being dropped, returned home, and then was blocked from leaving the country again, which is never an indication of good things to come. The web site continued, and he was arrested again in 2012 when a religious leader said that his website “infringes on religious values” and proved that he is an apostate, or one who renounces his religion. Apostasy carries with it a sentence of death, and that legal question—is Raif Badawi an apostate or not?—is what has kept his case bouncing between courts in Jeddah, Saudi Arabia. A lower court declared that it did not have the authority to decide and referred the case to a higher court which decided that the lower court could indeed decide if Badawi is an apostate.

He was cleared of the apostasy charge, which freed the courts to sentence him for the charges he was found guilty of from pretty much the moment he was arrested in 2012: insulting the faith and “going beyond the realm of obedience.” Ten years in prison, 1000 lashes, and a one million riyal fine. And his lawyer, Waleed Abu al-Khair , was arrested and found guilty of setting up a human rights monitor organization, which landed him a 15-year jail sentence.

On Friday, Amnesty International published an in-person account of that day’s flogging:

When the worshipers saw the police van outside the mosque, they knew someone would be flogged today.

They gathered in a circle. Passers-by joined them and the crowd grew. But no one knew why the man brought forward was about to be punished. Is he a killer, they asked? A criminal? Does he not pray?

Raif Badawi had been brought to the square in front of al-Jafali mosque in Jeddah just after midday. There was a huge security presence–not just accompanying Raif but also in the streets and around the mosque. Some roads had also been closed.

Raif was escorted from a bus and placed in the middle of the crowd, guarded by eight or nine officers. He was handcuffed and shackled but his face was not covered – everyone could see his face.

Still shackled, Raif stood up in the middle of the crowd. He was dressed in a pair of trousers and a shirt.

A security officer approached him from behind with a huge cane and started beating him.

Raif raised his head towards the sky, closing his eyes and arching his back. He was silent, but you could tell from his face and his body that he was in real pain.

The officer beat Raif on his back and legs, counting the lashes until they reached 50.

The punishment took about 5 minutes. It was very quick, with no break in between lashes.

When it was over, the crowd shouted, “Allah-hu Akbar! Allah-hu Akbar!”–as if Raif had been purified.

Raif was taken away in the bus, back to prison. The whole scene had lasted less than half an hour.

A brief cellphone video was made public, and it shows that the punishment is almost as much “a ritualized public humiliation as a specifically physical punishment (though it is certainly that),” as Nick Gillespie of Reason put it. The video is brief, and I hesitated to include it because it is disturbing and because if you go to YouTube to view it, people who comment on YouTube videos can be astonishingly disgusting.

 
The juxtaposition of a nation publicly flogging a prisoner of conscience and that country sending an envoy to Sunday’s anti-terror march was not lost on one journalist, who Tweeted almost two dozen similar examples of irony:

The Washington Post’s editorial page on Saturday pointed out that those who are outraged have limits on what we can do, since:

The Obama administration briefly on Thursday called on Saudi Arabia to cancel the flogging of Mr. Badawi. On Friday the kingdom ignored the plea and carried out the first of the 50 whippings. So much for strong language from the State Department. It had no impact because it came with no consequences.

The editorial suggested an international investigation into Saudi Arabia’s human rights record, which sounds as toothless as anything that will never happen would sound.

But that is the reality: The U.S. government raised its voice to slightly above a whisper on behalf of one man (not a U.S. citizen) in a different country’s bureaucracy and … crickets. Which is the same non-response our government would give (and gives) if that country formally and diplomatically complained about anything in our system of jurisprudence here.

All I can do as one person, one writer is this: Share the story and some web sites with readers in the hope that someone else will also use their writing voice, their platform. The Committee to Protect Journalists reports that last year some 200 reporters were jailed around the world. Many of these reporters are electronic media writers, also known as bloggers, like you and me.

Amnesty International’s Raif Badawi page.

PEN International’s Press Release about Raif Badawi.

My only hope is that someday Raif Badawi will be able to read the many columns out there like this one and, true to his calling, point out that there are a lot of other reporters around the world who need columns like this one written, marches organized, and petitions circulated about their stories.

____________________________________________
The WordPress Daily Prompt for January 12 asks, “Picture the one person in the world you really wish were reading your blog. Write her or him a letter.”

* * * *
Please subscribe to The Gad About Town on Facebook: http://www.facebook.com/thegadabouttown